Psychology
Emotional Intelligence & Communication Skills for Personal and Professional Growth
Learn how emotions, communication, trust, and self-awareness influence relationships, confidence, and workplace success.
✔ Internationally Accredited ✔ Flexible Online Learning ✔ Emotional Intelligence Skills ✔ Certificate Upon Completion
Why Study Psychology?
Communication, emotional intelligence, and self-awareness are among the most valuable skills in today’s personal and professional environments.
This course helps learners better understand emotions, improve communication, build trust, manage conflict, and develop healthier relationships with others and themselves.
Through practical examples and guided learning, learners gain insight into emotional behaviour, self-perspective, mindfulness, and interpersonal communication skills that can improve workplace effectiveness and personal growth.
Who Is This Course For?
This course is ideal for:
• Professionals wanting to improve communication skills
• Individuals interested in emotional intelligence and personal growth
• Managers and team leaders
• Customer-facing professionals
• Individuals seeking stronger relationship and interpersonal skills
Course Information
This course explores emotional intelligence, communication, trust, and self-awareness in both personal and professional settings.
Learners develop practical interpersonal skills that help improve communication, reduce conflict, strengthen relationships, and build emotional resilience.
The course combines guided learning, reflection, and practical concepts to help participants better understand human behaviour and emotional responses.
By the end of the course, you will understand:
✔ Emotional intelligence and emotional awareness
✔ Effective communication techniques
✔ Building and repairing trust
✔ Conflict management and understanding perspectives
✔ Mindfulness and emotional control
✔ Self-awareness and positive personal development
Week 1: Communication
• Seeking to Understand
• Verbal and Non-Verbal Communication
• Communication Climates
Week 2: Emotional Intelligence
• Emotions and Needs
• Gratitude and Mindfulness
• Managing Emotions
Week 3: Trust
• Establishing Trust
• Repairing Trust
• Forgiveness and Relationships
Week 4: Self-Perspective
• Self-Worth and Vulnerability
• Positive Thinking
• Overcoming Self-Defeating Behaviours
The course is delivered fully online through our provider’s Virtual Learning Platform.
Your learning experience includes:
• Video lectures
• Lecture notes
• Self-assessments
• Guided learning activities
• Final assessment
• Certificate upon completion
Grade 12 or equivalent qualification.
A certificate will be issued upon successful completion of the course.
Course Fee & Start Dates
Course Dates: Open enrolment
Course Fee: R20 000
Scholarships may be available for qualifying candidates.
Apply For A Scholarship
Develop practical emotional intelligence and communication skills that support both personal and professional success.