Hospitality Management
Hospitality Skills for the Modern Hotel & Tourism Industry
Gain practical hospitality, hotel operations, customer service, and management knowledge for today’s global hospitality industry.
✔ Internationally Accredited ✔ Flexible Online Learning ✔ Hospitality & Tourism Skills ✔ Certificate Upon Completion
Why Study Hospitality Management?
The hospitality and tourism industry is one of the world’s largest and fastest-moving industries, requiring professionals who understand customer service, hotel operations, and hospitality management.
This course introduces learners to modern hospitality operations, hotel management principles, food and beverage management, cost control, and hospitality workforce management.
Learners gain practical insight into how hospitality businesses operate while developing professional knowledge relevant to hotels, restaurants, tourism businesses, and customer-focused organisations.
Who Is This Course For?
This course is ideal for:
• Individuals interested in hospitality and tourism careers
• Hotel and restaurant staff wanting professional development
• Customer service professionals
• Hospitality supervisors and managers
• Entrepreneurs operating hospitality-related businesses
Course Information
This course provides an introduction to the hospitality and hotel industry within a modern global context.
Learners explore hotel operations, hospitality management, customer service principles, cost management, food and beverage operations, and workforce management.
The course also examines current hospitality industry trends and the skills required for successful hospitality careers.
By the end of the course, you will understand:
✔ Hospitality and hotel industry structures
✔ Hotel operations and department functions
✔ Customer service and hospitality principles
✔ Food and beverage management basics
✔ Hospitality cost and inventory management
✔ Labour management and hospitality workforce practices
Week 1: Structure of the Hotel Industry
Week 2: Hotel Departments, Functions, Trends and Careers
Week 3: Understanding Hotel Cost and Sales Concepts
Week 4: Monitoring Food and Beverage Operations
Week 5: Inventory Management and Employee Meal Review Techniques
Week 6: Labour Turnover and Workforce Management
Week 7: Final Examination
The course is delivered fully online through our provider’s Virtual Learning Platform.
Your learning experience includes:
• Video lectures
• Self-assessments
• Guided learning activities
• Additional reading materials
• Supplemental resources
Grade 12 or equivalent qualification.
A certificate will be issued upon successful completion of the course.
Course Fee & Start Dates
Course Dates: Open enrolment
Course Fee: R20 000
Scholarships may be available for qualifying candidates.
Apply For A Scholarship
Build professional hospitality and hotel management skills for today’s global hospitality industry.