Human Resources: Hiring and Managing Talent in the 21st Century

Acquire the knowledge of talent acquisition 

Description

This 4-week course explores the role of human resource professionals within 21st-century organisations and is designed to introduce the learner to the importance of hiring and retaining the best people. 

Effective recruitment and retention of talented individuals is crucial for the organisational plan to succeed, and as such, areas of importance include: effectively recruiting, managing, developing, supporting, and working with employees to achieve personal and organisational goals. Focus is also given upon an organisation’s mission, vision, goals, leadership, diversity and culture. Learners become familiar with basic concepts and methods of hiring people who positively impact customer service, profitability and the overall promotion of a positive working environment.  

To facilitate the learning experience the material is separated into 4 topic areas, each having a duration of one week, and presented in a series of highly informative videos. These videos are supplemented by text and additional resources and take learners through the fundamental elements of effective Human Resource management in organisations, culminating in a final topic quiz. This ensures comprehension of the course material and later retention so the relevant concepts can be applied in respective working environments. 

There are three multiple choice quizzes in the course each carrying an equal weight towards the final course grade. In order to successfully complete the course and obtain your certificate you need to achieve an overall grade of 50% or above in the end of the course quizzes.

Learning Outcomes:

1. Understand the role of human resources professionals in 21st-century organisations.
2. Introduce students (Introduction)  to the importance of hiring and retaining the best people.
3. Define an organisation’s mission, vision and goals.
4. Explore ways to manage, develop, support and work with employees to achieve personal and organisational goals.
5. Learn why effective leadership, diversity and culture are important.
6. Realise how the right people can positively impact customer service and profitability.
7. Check your knowledge learned about hiring and retaining the best people in 21st-century organisations.

Curriculum:

WEEK 1: Introduction to HR Management

• An Introduction to Human Resources (HR) Management
• The Role HR Management Professionals
• How HR Professionals Help Organisations
• Know Who to Hire (The Gap Analysis)
• The Importance of Hiring and Retaining the Best People

WEEK 2: Hiring the best people

• The Importance of Hiring and Retaining the Best People (Continued)
• The Organisation’s Mission, Vision and Goals

WEEK 3: How to achieve goals through employee management

• Manage, Develop, Support and Work with Employees to Achieve Goals
• Leadership, Diversity and Culture

WEEK 4: Customer service and best practices

• Customer Service and Profits
• Best Practices and Statistics

Instructional Methods and included in the price pack

• Lecture
• Videos
• Self-assessments
• Additional reading materials
• Supplemental resources
• Certificate

Certificate

A certificate will be issued upon completion of the course. 

What are the admission requirements?

Grade 12 or equivalent

Course fee and dates